Refund policy

 

Effective date: July 2025

We take great care in the quality and packaging of our products. However, if you receive an item that is faulty or damaged, we will gladly accept a return or issue a refund under the conditions below.

Returns Eligibility

• Returns are only accepted in the event of damaged or defective items.
  

• Items must be reported within 5 days of delivery and must be unused and in their original condition and packaging.

• Items returned without prior notification will not be accepted.

How to Report a Damaged Item

Please email us at shop@breathtakinghideaways.com with:

• Your order number

• A brief explanation of the issue

• Clear photos showing the damage or defect

  We will reply with next steps and return instructions.

Refunds and Replacements

Once your return is received and inspected, we will notify you of the approval status.

If approved, a refund will be processed to your original payment method within 7–10 business days, or we can arrange a replacement if preferred and available.

Non-Returnable Items

Please note that due to the nature of our products, we do not accept returns for reasons such as change of mind, personal taste, or duplicate orders.

We appreciate your understanding and support of limited editions and carefully curated releases.