Shipping policy

Effective date: July 2025

We currently ship to [list countries or “most countries worldwide”]. Orders are processed Monday to Friday, excluding public holidays.

Processing Time

Orders are typically dispatched within 1–3 business days after payment is confirmed. A confirmation email with tracking details will be sent once your order has shipped.

Estimated Delivery Times

• Domestic (within Spain): 2–5 business days

• Europe: 3–7 business days

• International: 7–14 business days (subject to customs clearance and local delivery services)

Shipping Costs

Shipping charges are calculated at checkout based on destination and order weight. Free shipping may be available for qualifying orders.

Duties & Taxes

Please note: For orders shipped outside the EU, customs duties, taxes, or handling fees may apply. These are the responsibility of the recipient and are not included at checkout.

Delivery Issues

If your package is delayed or lost, please contact us at [your-email@example.com] and we will work with the courier to resolve the issue as quickly as possible.